CCTV Operator

Roles Responsibilities Manage and Monitor CCTV Systems Surveillance Equipment Ensure the continuous monitoring of live CCTV footage throughout the facility stores Identify and report suspicious activities security and SOP breaches or other anomalies Regularly maintain and troubleshoot CCTV systems for optimal performance Incident Reporting Documentation Document incidents SOPs violations security breaches or any securityrelated event including footage capturing and report preparation for further analysis or law enforcement if necessary Collaborate with concerned teams and management to provide timely updates and resolutions Support Emergency Response Assist in the coordination of security responses to emergencies SOPs violations theft fire safety hazards Work closely with the security team to direct actions based on CCTV findings Provide video evidence to assist in investigations or legal proceedings if required Desired Candidate Profile High School Diploma or equivalent CCTV or Surveillance Systems Certification is preferred At least 23 years of experience in a similar surveillance or security role CCTV monitoring security officer or related position Experience in a hightraffic environment like retail or fashion is a plus