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Data Center Technical Manager

Data Center Technical Manager

wiproDubai, Dubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي
  • Advanced Technical Support
  • Handle escalated issues from L1 / L2 teams related to compute platforms (e.g., virtualization, servers, hyperconverged infrastructure).
  • Troubleshoot and resolve hardware failures (blade servers, rack servers), firmware, and BIOS-level issues.
  • Deep dive into platform performance issues (e.g., CPU / memory spikes, resource contention).
  • 2. Virtualization & Hypervisor Expertise

    • Support and maintain VMware, Hyper-V, KVM, or other hypervisor platforms.
    • Manage VM provisioning, lifecycle, performance tuning, and resource allocation.
    • Patch and upgrade hypervisor clusters with minimal impact.
    • 3. Infrastructure Automation and Scripting

    • Develop and maintain scripts (PowerShell, Python, Bash) for platform management and automation.
    • Work with tools like Ansible, Terraform, or Puppet for IaaC (Infrastructure as a Code).
    • 4. Compute and Platform Maintenance

    • Plan and execute firmware, BIOS, and OS patching for compute nodes.
    • Support bare-metal provisioning and OS deployment (Linux / Windows).
    • Manage integration of compute platforms with storage and networking.
    • 5. Monitoring and Optimization

    • Use enterprise monitoring tools (e.g., vROps, Nagios, SolarWinds, Prometheus) to track system health.
    • Proactively analyze capacity and performance trends; recommend optimization strategies.
    • 6. Incident, Problem & Change Management

    • Participate in root cause analysis (RCA) for major incidents.
    • Create and review change requests; ensure proper risk assessment.
    • Maintain documentation and knowledge base articles for recurring problems.
    • 7. Security and Compliance

    • Ensure platform configurations adhere to corporate security policies and regulatory standards (e.g., CIS benchmarks).
    • Assist with vulnerability remediation and hardening of compute infrastructure.
    • 8. Collaboration and Project Involvement

    • Collaborate with architecture teams to design and implement new compute and platform solutions.
    • Provide SME (Subject Matter Expert) input for infrastructure projects and migrations.
    • Work with vendors (e.g., Dell, HPE, Lenovo) for support and lifecycle planning.
    • J-18808-Ljbffr

    إنشاء تنبيه وظيفي لهذا البحث

    Technical Manager • Dubai, Dubai, United Arab Emirates