Network and Telecom Engineer - Outsourced based in Abu Dhabi

We are hiring a Network and Telecom Engineer for one of our clients in Abu Dhabi . This is an outsourced role through a third party, requiring an experienced professional to design, implement, and maintain corporate data network and telecommunication systems . The selected candidate will ensure the performance, security, and reliability of the network and telecom infrastructure , providing expert technical support and project leadership.

Key Responsibilities :

• Plan, design, test, deploy, and optimize network and telecom systems, including routers, switches, firewalls, load balancers, VPN, QoS, IP phones, PBX, video conferencing, webinars, instant messaging, and file sharing .
• Act as the Subject Matter Expert (SME) and primary point of contact for network and telecom-related issues, providing timely and effective support to users.
• Manage Cisco networking solutions (routing & switching) and Cisco Voice, telephony, and collaboration solutions , including third-party integrations for billing and recording.
• Work with vendors and IT teams to coordinate and implement network and telecom projects aligned with business needs.
• Troubleshoot and resolve network and telecom issues affecting business communication and collaboration tools.
• Research and evaluate new network and telecom technologies , making recommendations based on feasibility, cost-benefit analysis, and best practices.
• Develop and maintain network and telecom documentation, policies, procedures, and standards , ensuring compliance with industry regulations.
• Implement best security practices to maintain and enhance network security posture .
• Follow ITIL standards and ensure proper system maintenance, due diligence, and due care .
• Utilize network monitoring and diagnostic tools such as Wireshark, SolarWinds, and PRTG for performance optimization.