IT SUPPORT

Location Abu Dhabi Experience 4 Years Immediate joiners Duration months Renewable Working days 5 days Technical Support and Maintenance Provide technical support to users to resolve issues related to computers software and printers Troubleshoot problems with Office services such as Outlook Teams and SharePoint System and Network Administration Manage user accounts in Microsoft including email setup software licenses and permissions Monitor network performance and resolve issues to ensure seamless connectivity with cloud services Information Security Implement security policies to protect Microsoft accounts such as enabling MultiFactor Authentication MFA Monitor suspicious activities via the Microsoft Security Centre and handle security incidents DNS Management Manage DNS settings related to Office including MX CNAME and TXT records to ensure email delivery and service functionality Troubleshoot DNS issues to maintain the stability of cloud services