Know Your Client Analyst - Associate

Description

Details of the Division and Team :

Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients.

A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.

Overview

The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.

The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions.

The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

What we will offer you :

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect : Life Insurance

Accidental Death Insurance

Permanent Partial Disability Insurance

Private Medical Insurance for you, your spouse and dependent children

Flexible working arrangements

30 days of annual paid leave, plus public holiday & Flexible Working Arrangement

contributions to Employee Workplace Savings "Gosy" plan (for Saudi nationals only)

Your key responsibilities :

Acts as first point of contact / Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients

Collect and corroborate KYC / AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements

Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)

Support completion of New Client Adoptions, Regular Reviews and Event Driven Reviews

Supports implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top Procedures

Works as part of a team to achieve and optimize productivity and quality service level agreements with clients / business

Acts as a point of escalation for business and navigates the organization front to back to ensure timely response to escalations

Actively supports achievement of Bank’s / Division’s strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization’s priorities

Your skills and experience :

Minimum 5 years of experience in KYC Operations in corporate banking, preferably from an international bank

Profound knowledge of KYC processes including quality control

Excellent communication skills and ability to work in virtual global teams and a matrix organization

Strong organization and prioritization skills

Diligent working style

Strong analytical skills and solution-oriented problem solving

Distinct client and service orientation

The role is only open to UAE nationals.

How we’ll support you :

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career