Restaurant Hostess

Job Description

• Greet guests as they enter and put them on a waiting list as necessary
• Provide guests with menus and answering any initial questions
• Seat guests at tables or in waiting areas
• Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Engage with guests to ensure they are happy with food and service
• Respond to complaints and help to resolve them
• Answer phone calls, take reservations and answer any inquiries
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the Restaurant Manager
• Build relationships with repeat guests to develop and drive guest loyalty and maximize revenues
• Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events,
• Minimum 2-years experience in a similar role in a luxury hotel or restaurant
• International experience preferred
• Excellent communication and interpersonal skills