IT Administrator

Location Dubai Salary AED Job Type Full Time Experience Required Minimum 1 year Department Hospitality Position Summary We are seeking a proactive and techsavvy IT Administrator to manage and maintain the caf s digital infrastructure This role will oversee all ITrelated systems including POS platforms customer engagement technology security systems and networking The ideal candidate is both technically skilled and customerfocused capable of troubleshooting and resolving issues in a fastpaced hospitalitydriven environment Key Responsibilities Maintain and support all IT systems including POS WiFi digital displays payment processing and reservation platforms Ensure data security perform regular backups and manage user access and permissions Install configure and maintain hardware workstations printers scanners routers and software Monitor system performance and troubleshoot issues as needed with minimal downtime Collaborate with vendors and service providers for IT support equipment procurement and system upgrades Set up and maintain digital elements of customer experiences such as AR VR displays or interactive screens Assist in developing and maintaining inventory and asset management systems Train staff on basic tech troubleshooting and ensure compliance with IT policies Respond quickly to technical support requests and maintain documentation of incidents and resolutions Requirements Proven experience as an IT Administrator IT Support Specialist or similar role Familiarity with POS systems network administration and digital signage technologies Strong troubleshooting skills for both hardware and software Understanding of cybersecurity practices and data protection Excellent communication and organizational skills Ability to work independently and prioritize tasks in a dynamic environment Flexible to work weekends or evenings if needed during events or installations