Senior IT Engineer

Senior IT Engineer Job Location UAE Key Responsibilities Design develop and manage the IT technical support system for both hardware and software ensuring optimal performance and reliability Oversee the effective and proper use of all modules of the ERP system ensuring staff have the support and training needed to use it efficiently Manage and monitor access authorization for staff ensuring appropriate access to internal systems and resources Oversee and monitor routine hardware and software checks ensuring timely upgrades and proactive maintenance of systems Support other company sections for the IT related products Develop manage and facilitate IT training sessions for staff to enhance their technical skills and optimize IT systems usage Maintain and enforce a secure system for all hardware and software proactively identifying and mitigating potential risks Manage IT department procedures processes and daytoday operations ensuring they align with company goals and objectives Qualifications Bachelor s degree in Information Technology Computer Science or a related field Minimum of 7 years of experience in IT engineering or related roles with at least 4 years in a senior or leadership capacity Proven experience with ERP systems and SQL Server Strong understanding of IT infrastructure hardware software firewall and network systems Expertise in IT security protocols and best practices Excellent problemsolving skills and the ability to handle complex technical issues Strong communication skills and the ability to work effectively with crossfunctional teams Preferred Skills Experience Certifications such as CompTIA Network CISCO or Microsoft Certified Systems Engineer MCSE MCSA CCNA Familiarity with cloud computing and virtualization technologies Experience in the healthcare or life sciences industry is a plus