Duty Manager

Immediate joiner only apply Key Responsibilities Supervise hotel staff during shifts ensuring all departments operate efficiently Address guest complaints or requests ensuring prompt and professional resolution Monitor and maintain hotel safety and security standards Coordinate between departments to ensure a seamless guest experience Oversee checkin checkout procedures managing reservations and guest preferences Ensure the hotel is compliant with health safety and regulatory standards Assist in training and motivating staff to uphold service quality Requirements 3 years of experience in a supervisory or managerial role within the hospitality industry Strong communication leadership and problemsolving skills Ability to handle highpressure situations and guest concerns Knowledge of hotel management software and operations Flexibility to work in shifts weekends and holidays Strong organizational and multitasking abilities