Corporate Ambassador (Arabic Speaker)

3 days ago Be among the first 25 applicants

Are you a fluent Arabic speaker with exceptional communication skills and a passion for delivering top-tier customer service?

Join our client, a Leading Business Setup Consultancy, as a Corporate Ambassador .

We are looking for a dedicated professional to assist and guide our prospects, applicants, channel partners, and clients through their queries, concerns, and transactions.

Key Responsibilities :

• Client Assistance : Assist and guide clients in resolving their questions and transactions, ensuring a seamless and positive experience.
• Client Understanding : Actively listen to and understand clients' requests and concerns to provide personalized support.
• Request Ownership : Take full ownership of client requests until closure, coordinating both internally and externally to achieve satisfactory outcomes.
• Issue Resolution : Address, guide, and resolve client requests according to set standards or better, ensuring client satisfaction.
• Escalation Management : Manage client escalations effectively, ensuring satisfactory resolutions within company policies and procedures.
• Team Collaboration : Perform other tasks as directed by the line manager or team leader, contributing to team success.

Key Qualifications :

If you meet the above criteria, we would love to hear from you.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service, Administrative, and General Business

Industries

Business Consulting and Services, Financial Services, and Legal Services

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