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Assistant Store Manager
RNA Resources Group LimitedUnited Arab Emiratesمنذ أكثر من 30 يومًا
الوصف الوظيفيEnsure regular training of store staff on all aspects of customer service, product knowledge, and selling skills. Implement a high standard of customer focus within the store. Regularly assess customer service standards within the store. Create a seamless customer service orientation among store employees by ensuring timely and efficient customer service. Ensure customer needs are met and complaints / queries are resolved in a timely manner. Take feedback / suggestions from customers and forward them to the required stakeholder.
Sales and Commercial Profit
- Achieve the revenue targets for the store.
- Achieve target productivity metrics (store productivity, staff productivity, sales captured by store staff, etc.) for the store.
- Actively seek ways to achieve or exceed sales targets, e.g., through regular connect with CP business manager and floor staff.
- Monitor and control expenses (overtime, inventory movement, shrinkage and damages, in-store consumables) through efficient store operations.
- Interpret and act on sales reports generated through retail operations / finance and focus on improving under-performing brand / subclass / department.
- Monitor sales performance over budget, last year / last week on a daily and weekly basis to give feedback to line manager and communicate with team members.
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إنشاء تنبيه وظيفي لهذا البحث
Store Manager • United Arab Emirates