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Assistant Store Manager

Assistant Store Manager

RNA Resources Group LimitedUnited Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي
  • Ensure regular training of store staff on all aspects of customer service, product knowledge, and selling skills.
  • Implement a high standard of customer focus within the store.
  • Regularly assess customer service standards within the store.
  • Create a seamless customer service orientation among store employees by ensuring timely and efficient customer service.
  • Ensure customer needs are met and complaints / queries are resolved in a timely manner.
  • Take feedback / suggestions from customers and forward them to the required stakeholder.
  • Sales and Commercial Profit

    • Achieve the revenue targets for the store.
    • Achieve target productivity metrics (store productivity, staff productivity, sales captured by store staff, etc.) for the store.
    • Actively seek ways to achieve or exceed sales targets, e.g., through regular connect with CP business manager and floor staff.
    • Monitor and control expenses (overtime, inventory movement, shrinkage and damages, in-store consumables) through efficient store operations.
    • Interpret and act on sales reports generated through retail operations / finance and focus on improving under-performing brand / subclass / department.
    • Monitor sales performance over budget, last year / last week on a daily and weekly basis to give feedback to line manager and communicate with team members.
    • J-18808-Ljbffr

    إنشاء تنبيه وظيفي لهذا البحث

    Store Manager • United Arab Emirates