Responsibilities
- Monitor transactions across fraud monitoring applications on a rotational shift covering 24 / 7.
- Analyze & assess the Fraud alerts to act accordingly.
- Suggest applying new fraud rules or editing / freezing existing ones based on the fraud cases encountered.
- Investigate a fraud case by collecting facts & arguments.
- Submit Fraud Case report to management.
- Conduct a transaction flow study outside the automated fraud monitoring applications when necessary.
- Continuous coordination with the different fraud reporting channels such as Chargeback team, Payment System alerts, Acquirers...
- Reporting any system anomaly encountered outside the Fraud scope.
About You :
Excellentmunication skills, both written and orally in English and ArabicAt least 2 years' experience of fraud monitoring (preferably Issuing) and response with a bank or similar financial services organizationKnowledge of fraud regulation in the Middle East and North AfricaUnderstanding of fraud processes with Visa and MastercardStrong interpersonal, organizational skills and a team playerYou have a positive can-do attitude and a flexible approach.Excellent analytical skills and detail orientedYou have the ability to learn new technology / systems / applications quickly.CFE (Certified Fraud Examiner) certification is preferred.Why Work With Us
At NymCard, it's not just about technology - it's about people. We believe a great culture isn't something you list on a job post, it's something you experience every day. And that's exactly what we've built here.We focus on creating an environment where people feel supported, valued, and excited about the work they do. You'll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.What we offer :
Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.A culture that feels good. Noplicated hierarchies, no endless approvals - just candid feedback, open conversations, and a team that genuinely cares.Celebrating wins together. Whether it's closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.If you're looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way - we'd love to meet you. Job ID 74