Guest Service Agent

Required Qualifications Minimum 2 years of experience in the hospitality industry Preferably with international hotel chain experience Experience in Front Office Reservations knowledge of the OnQ system is a plus Fluency in Arabic Russian or Chinese is an advantage Good command of English spoken and written Must be proactive and computer literate Locally available in the UAE Role Summary Deliver exceptional guest service at the front desk and reservations handle checkins outs respond to guest inquiries and ensure smooth professional service aligned with brand standards