Spa Receptionist

This function is to ensure exceptional Guest Experiences in a highly empowered environment Represent our brand throughout the Guest journey to deliver a flawless service experience Ensure that each guest becomes a happy fan of our hotels by delighting them from welcome until farewell ABOUT THE FUNCTION This function is to ensure exceptional Dining Experiences in a highly empowered environment Represent our brand throughout the Guest journey to deliver a flawless dining experience Ensure that each guest becomes a happy fan of our restaurants by delighting them from welcome until farewell WHAT YOU WILL NEED TO SUCCEED Genuine service personality with high EQ Minimum of a high school diploma is required College degree in Hotel Management or a related field is preferred A minimum of oneyear experience in a similar position in a 5star hospitality company A strong command of both written and spoken English is required additional language is an asset PERFORMANCE DRIVEN CULTURE WHAT WILL YOU BE MEASURED AGAINST Conduct all operational tasks in F B Service while living up to service standards and procedures Go the extra s mile where you can Prevent complaints and ensure adequate service recovery where needed Proactively communicate with fellow Ambassadors always with the Guest s interests at heart You will be redirected to the company website to apply for this position