Receptionist

Receptionist Job Location Dubai United Arab Emirates Key Responsibilities Greet and check in patients and visitors in a professional and courteous manner Schedule and confirm patient appointments and followups Answer and manage incoming calls directing them to appropriate staff members Verify patient information and update electronic health records EHR as needed Collect copays and payments and provide receipts to patients Assist patients with completing necessary forms and documentation Maintain a clean and organized reception area Handle inquiries from patients families and other visitors providing accurate information Coordinate with medical staff to ensure timely patient flow Manage patient files and ensure confidentiality and compliance with HIPAA regulations Qualifications High school diploma or equivalent required Associate s degree or higher in healthcare administration or related field preferred Minimum of experience as a receptionist preferably in a medical or healthcare setting Proficiency in using electronic health records EHR systems and Microsoft Office Suite Strong organizational and multitasking skills Excellent verbal and written communication skills Friendly and professional demeanor with strong customer service skills Ability to handle sensitive information with confidentiality and discretion Knowledge of medical terminology is a plus Bilingual abilities are a plus