Groups Reservation Coordinator

Coordinating with all the departments regarding events meetings Preparing event proposal and contracts Preparing event orders Planning for the events and meeting with for staffing and guest requirement Preparing proform invoice and Tax Invoices Daily posting and billing Coordination with finance team regarding pay masters Apply DCT permit and follow up daily in TAMM portal for DCT circular updates Managing stocks and operation equipment in daily basis for meetings and events functions Ensure the meeting room for ready and fully equip before guest arrival Preparing the monthly and yearly reports and maintain the tracking sheets Preparing commission reports and submit to accountant finance teams Tele sales calls Guest feedback after events Support Sales Operations Contribute to daily sales activities by preparing and managing documents requested for corporate and leisure clients Client Communication Coordination Serve as the primary point of contact between the sales team and clients effectively managing inquiries scheduling meetings and ensuring smooth flow of information Sales Data Management Maintain and update critical sales data within company systems including client information inquiry tracking and sales performance metrics Sales Reporting Analysis Assist in generating sales reports forecasts and key performance indicators providing valuable insights to management for informed decisionmaking Interdepartmental Collaboration Coordinate effectively with other departments such as revenue management marketing and operations to ensure seamless guest experiences Client Relationship Building Help foster and maintain strong client relationships by actively supporting the sales team in lead followup ongoing communication and client engagement activities Administrative Support Provide administrative support to the sales department including scheduling preparing meeting materials and organizing salesrelated files and records Customer Service Excellence Deliver exceptional customer service by promptly and professionally addressing client inquiries ensuring a positive and memorable desired guest experience Qualifications Clear oral written communication Exemplary time management and organizational skills Problem solving abilities Previous experience in a similar role is preferable not necessary You will be redirected to the company website to apply for this position