We are looking for a results-driven and experienced Assistant Manager Life Insurance to join our clients dynamic team in Dubai. The ideal candidate will bring at least 6 years of hands-on experience in life insurance operations, including recent exposure to the UAE market and its regulatory environment. This role involves managing end-to-end operational workflows, ensuring regulatory compliance, and supporting strategic initiatives aimed at improving customer experience and operational efficiency.
Key Responsibilities
- Manage complete life insurance operational processes including new business issuance, renewals, endorsements , cancellations, claims, and policy servicing.
- Ensure full compliance with UAE Central Bank regulations and internal company policies.
- Act as a liaison between insurance underwriters, advisors, clients, and policyholders, ensuring smooth resolution of complex cases.
- Review and verify policy documents for accuracy, completeness, and compliance.
- Maintain, audit, and secure policy records and databases, ensuring data integrity and confidentiality.
- Handle escalated customer queries and provide expert support on product features, claims, and servicing.
- Prepare quotes, illustrations, and presentations for life insurance and investment products.
- Generate operational and regulatory reports for management and stakeholders.
- Stay updated with market trends, product enhancements, and regulatory changes affecting life and investment insurance in the UAE.
Candidate Requirements
Bachelors degree in Insurance, Finance, Business Administration, or related field (certificates must be attested for UAE use).Minimum 6 years of experience in life insurance operations, with at least 2 years in the UAE.In-depth understanding of life insurance and investment products, operations, and compliance frameworks.Proven ability to manage complex operational issues and contribute to process improvement.Strong numerical, analytical, and problem-solving skills.Excellent communication skills in English; Arabic language proficiency is a plus.Proficient in Microsoft Office and insurance administration platforms.Self-motivated and capable of working independently with minimal supervision.