Key Account Manager (iGaming Sector)

Job Title : Key Account Manager – iGaming

Location : Dubai or India (Indore candidates excluded)

Industry : iGaming or Sportsbook (Mandatory)

Experience : 3Years

Languages : Fluent in English & Hindi

Availability : Must be open to flexible hours and 24 / 7 availability if required

Relocation : Willingness to relocate as per company requirements; accommodation, food, and contract terms will be provided by the company

Job Summary :

We are seeking a results-driven and relationship-focused Key Account Manager to oversee and grow a portfolio of high-value clients in the iGaming sector. The ideal candidate will have a strong background in managing iGaming and sportsbook brands, handling team performance, driving operational improvements, and building long-term client relationships. This role is ideal for someone who thrives in a fast-paced, data-driven environment and has a proven track record in brand growth and client satisfaction.

Key Responsibilities :

• Manage and grow assigned iGaming accounts to ensure high engagement, retention, and satisfaction
• Serve as the main point of contact for key clients, offering support, insights, and strategic direction
• Analyze account performance data including deposits, withdrawals, and player activity to drive optimization
• Collaborate with internal departments (Marketing, Product, Support, Finance) to ensure smooth operations
• Track team performance, implement incentive structures, and monitor KPIs
• Deliver regular reports and strategic updates to internal stakeholders and clients
• Ensure compliance with regulatory standards and internal company policies
• Support the onboarding and training of team members
• Monitor market trends and competitors to stay ahead of the curve
• Negotiate and renew contracts as required

Requirements :

Work Culture & Lifestyle Requirements :