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Life Pharmacy - Chief Technology Officer

Life Pharmacy - Chief Technology Officer

Life PharmacyDubai, Dubai, United Arab Emirates
3 منذ أيام
الوصف الوظيفي

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Role Overview

The Chief Technology Officer (CTO) will lead the end-to-end technology strategy, innovation roadmap, and execution for a fast-growing retail organization. As a key member of the Executive Leadership Team, the CTO will be responsible for digital transformation, technology architecture, platform scalability, cybersecurity, and the implementation of cutting-edge retail technologies including POS, ERP, CRM, and data analytics systems. The CTO will align all tech initiatives with business goals and ensure the company maintains a competitive digital edge.

Job Location : Dubai

Role Overview

The Chief Technology Officer (CTO) will lead the end-to-end technology strategy, innovation roadmap, and execution for a fast-growing retail organization. As a key member of the Executive Leadership Team, the CTO will be responsible for digital transformation, technology architecture, platform scalability, cybersecurity, and the implementation of cutting-edge retail technologies including POS, ERP, CRM, and data analytics systems. The CTO will align all tech initiatives with business goals and ensure the company maintains a competitive digital edge.

Key Responsibilities

  • Technology Strategy & Leadership :
  • Define and execute the company's technology vision, strategy, and roadmap in alignment with long-term business objectives.
  • Collaborate directly with the CEO and C-level leaders to ensure technology supports core business functions (e.g., retail operations, supply chain, merchandising etc).
  • Digital Transformation :
  • Drive enterprise-wide digital transformation initiatives, including ERP modernization, CRM integration,.
  • Oversee automation of manual processes in store operations, finance, HR, and warehousing using digital tools.
  • IT Infrastructure & Retail Technology :

Lead implementation and optimization of core systems such as :

  • POS systems, ERP platforms
  • Inventory & WMS solutions for real-time visibility
  • Loyalty programs, CRM, and clienteling tools
  • Ensure high availability and scalability of systems across all retail locations.
  • Data, Analytics & Business Intelligence :
  • Lead the deployment of data platforms and analytics tools to support performance tracking, customer behavior analysis, and inventory forecasting.
  • Promote a data-driven culture across departments using dashboards and predictive analytics.
  • Cybersecurity & Risk Management :
  • Establish policies and systems for data protection, cybersecurity, and business continuity.
  • Ensure compliance with data protection laws (e.g., UAE Data Law, GDPR if cross-border).
  • Vendor & Technology Partner Management :
  • Evaluate, select, and manage relationships with third-party software vendors, implementation partners, and technology consultants.
  • Negotiate contracts and SLAs to ensure cost-effective, high-performing technology stacks.
  • Team Leadership & Capability Building :
  • Build and manage high-performing tech teams (developers, IT support, data engineers, product managers).
  • Mentor internal talent and build succession planning within the technology department.

    • Key Qualifications & Experience

  • Bachelors degree in Computer Science, Information Systems, Engineering, or related field (Masters preferred).
  • 12+ years of experience in IT and technology management roles, with at least 5 years at a leadership or executive level.
  • Proven experience leading technology strategy in retail, eCommerce, or consumer-facing businesses.
  • Strong understanding of retail IT ecosystems : ERP, POS, CRM, mobile apps, and supply chain systems.
  • Demonstrated success in leading large-scale technology implementations, such as ERP rollouts, eCommerce platforms, omnichannel integrations etc.
  • Familiarity with UAE data privacy laws and IT compliance frameworks will be an advantage.

    • Core Competencies & Skills

  • Strategic Thinking & Business Acumen
  • Enterprise Architecture & System Integration
  • Project & Program Management (Agile, Scrum)
  • Cloud Technologies (AWS, Azure, GCP)
  • Cybersecurity & Risk Governance

    • ref : hirist.tech)

    Seniority level

    Seniority level

    Executive

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology and Management

    Industries

    Technology, Information and Internet, Software Development, and Technology, Information and Media

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    Chief Technology Officer • Dubai, Dubai, United Arab Emirates