Responsibilities
Build trust-based relationships with diasporamunities through in-person and onlinemunications Conduct customer research with senders and recipients on a regular basis Initiate, negotiate and build partnerships withmunity associations and organizations Set up offline and online advertising campaigns Source and leadmunity ambassadors and influencers Manage agencies for Paid, Creatives, and Events Manage customers' CRM Optimize Operations with help from Product, Ops, Eng and Support teams Deepdive into customer pain points and work with the different teams as well as the Country Manager to solve them Travel to our major corridors to connect with and better understand the Levantine diaspora and grow our customer base Dedicate part of your time to call customers and respond to messagesments on our social media channels Work with the Country Manager to outline the growth plan for the market, including the growth strategy, monthly budget, targets, CAC, and CRM campaigns
Based in Dubai - United Arab Emirates 7 + years of experience in high growth-environment such as startups, marketing, fintechs Exceptional knowledge and networks among the Levantine diaspora in the UAE and around the world (Europe, UK, US, Canada, and Australia) Strong business development / sales / marketing / analytical background Experience with paid marketing activities Having contacts with Lebanese / Jordanian influencers and celebrities is a plus Strong interpersonal andmunication skills Passion for working with and for migrantmunities Resourceful and has the ability to get things done. Also doing "more" with "less" Fluency in English and Arabic, written and spoken, is a must - French is good to have
Mission-driven : Passionate about supporting immigrantmunities Outgoing : You thrive inmunity-facing roles and love engaging with people Execution-oriented : You bring structure and urgency to moving ideas forward Flexible : fortable working evenings / weekends as needed for events Organized : Able to juggle multiple priorities in a fast-moving environment Driven : You enjoy setting ambitious goals-and exceeding them
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresentedmunities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to amodate your requirements.
Note : we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. Job ID r0RH9gQXWeuS
Senior Manager • Dubai, United Arab Emirates