Implementation Consultant

xTrace.ae - Track & Trace System. xTrace presents an innovative solution designed to address the state-level challenges faced by world economies. As the company continues to grow and expand, we are seeking a skilled Implementation Consultant to lead the deployment of our cutting-edge track and trace system.

Requirements

• Implement and configure track and trace software for clients;
• Tailor system settings to meet local business practices and regulatory requirements;
• Translate complex regulatory frameworks into clear, actionable steps for clients;
• Oversee system integration, testing, onboarding, and ongoing support;
• Serve as the primary liaison between client stakeholders and internal teams;
• Deliver training sessions and provide continuous functional and technical support;
• Collect client feedback and collaborate with the product team to drive improvements.
• 3–5 years of experience in IT implementation or functional consulting;
• Strong communication and interpersonal skills with client-facing experience;
• Solid understanding of business processes, ideally in supply chain, logistics, or regulatory compliance;
• Experience in regulated industries is an advantage;
• Detail-oriented with strong documentation, coordination, and issue-tracking capabilities;
• Familiarity with APIs, integration workflows, and system testing methodologies;
• Proficiency in English (B2 level or higher); Arabic is a strong plus.

Benefits