Technician - Material Handling Equipment | Al-Futtaim Automotive | FAMCO

Job Requisition ID :   170341

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

We are seeking a highly skilled and experienced Technician to support our operations focused on Material Handling Equipment. The Technician is responsible for conducting mechanical and electrical repairs, diagnostics, and maintenance on equipment such as Toyota, BT, and VNA models. The ideal candidate should be up to date with technical product knowledge and demonstrate the ability to resolve issues right the first time.

What you will do :

• Perform advanced mechanical and electrical troubleshooting and repairs on material handling equipment.
• Diagnose faults accurately and provide effective solutions, ensuring minimal repeat issues.
• Carry out both workshop and field-based service jobs while identifying and reporting potential issues proactively.
• Follow procedures outlined in service manuals and utilize checklists to improve service quality and efficiency.
• Communicate repair progress clearly with the Foreman or Service Supervisor.
• Maintain productivity and efficiency as per KPIs and service standards.

Required skills to be successful :

About the team :

You’ll be part of a dedicated, professional aftersales service team reporting to the Service Supervisor. The team is known for high-quality service delivery, technical precision, and commitment to customer satisfaction across both workshop and field environments.

What equips you for the role :