Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience :
- Researching and designing data center equipment and facilities, and ensuring that designs and installations meet requirements
- Keeping accurate records of all activities and ensuring that documentation is up-to-date
- Troubleshooting technical issues and responding promptly to emergencies
- Managing the power sources, heating, and cooling controls inside the facility
- Performing cable management, including securing, color coding, and documenting the wiring
- Define data center system-level architecture
- Develop operations and maintenance procedures
- Collaborate with cross-functional teams
- Provide regular updates to stakeholders
- Set up and configure servers to meet operational needs.
- Conduct regular inspections to ensure systems are functioning correctly. Identify and mitigate potential risks.
- Handle hardware upgrades to maintain system efficiency.
- Participate in audits and provide solutions for identified concerns. Ensure compliance with industry standards and regulations.
- Manage the environment monitoring system, respond to alerts promptly and take necessary actions.
- Manage backup tapes and ensure data integrity and security.
- Provide comprehensive reports as per the data centre’s standard procedure.
- Implement and maintain robust security measures to protect data and infrastructure, monitor for any security breaches and respond accordingly.
- Vendor Management
Personal Attributes :
Excellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer service ethic and excellent communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationLanguage Proficiency : German, EnglishIn-depth knowledge of :
Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPCLaptop hardwarePCLaptop peripherals, including printersMobile devicesBasic knowledge of :
Active DirectoryExchangeApple OSSCCMIT Qualifications
At least two of the following :
PCLaptop OEM Maintenance CertificationCompTIA A+ CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) CertificationExperience in a similar role
5+ years of relevant experience.What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @