Customer Service

We re Hiring Customer Service Online Order Managing Executive Location Dubai UAE Company Al Baraka Supermarket Online Delivery Division We are looking for a dedicated and detailoriented professional fluent in English to manage our online grocery orders and provide topnotch customer service Position Customer Service cum Online Order Managing Executive Key Responsibilities Manage online orders through platforms like Instashop Talabat etc Coordinate with the picking and delivery team to ensure timely order dispatch Handle customer queries complaints and updates via WhatsApp app chat or phone Track and update order status in the system Maintain a smooth and professional customer experience Requirements Fluent in English spoken and written Experience in supermarkets or online delivery is a plus Strong communication and interpersonal skills Familiarity with ecommerce platforms is preferred Ability to multitask and work under pressure What We Offer Competitive salary Friendly and supportive work environment Opportunities to grow with a dynamic and growing retail ecommerce team