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Global Sales Assistant

Global Sales Assistant

The Customization Groupدبي, دبي, AE
21 منذ أيام
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي

We are Global Print-on-Demand (Global POD)!

The Dubai-based subsidiary of The Customization Group. We bring cutting-edge and scalable top-tier print-on-demand solutions to businesses and creators worldwide. Fast, sustainable, and hassle-free — because your vision deserves the best!

The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 500,000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships .

Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We have a brand-new opportunity for a Global Sales Assistant . You will be the backbone of our Sales Operations - keeping everything running smoothly! Sounds good? Then keep reading!

W hy you will love working with us :

  • Global Exposure – Work with an international team to gain valuable cross-market experience and assist in selling across multiple countries and platforms
  • Supportive Work Environment – Join a dynamic and collaborative team culture and work shoulder-to-shoulder with seasoned specialists
  • Rapid Career Growth – A role that evolves quickly, opening doors to new opportunities
  • Ownership for your ideas – excel here to fast-track into a full ownership role down the line
  • Private Health Insurance
  • A modern office in Dubai Internet City

What You will Do :

  • Manage Inbound Leads : Serve as the primary point of contact for all incoming B2B inquiries submitted via web form or email - respond promptly, qualify needs, and confirm order requirements.
  • Prepare Accurate Quotes : Work with Sales, Production, and Operations teams to quickly generate precise pricing and sample mock-ups that meet client specifications and budgets.
  • Coordinate with Production and Logistics : Ensure smooth order processing - monitor project timelines, confirm material availability, and communicate status updates to clients to minimize errors and delays.
  • Monitor Performance & Reporting : Maintain and update CRM records with detailed activity logs (experience with HubSpot and Freshdesk is a plus), forecast deal pipelines, and analyze conversion metrics to inform strategic adjustments.

    • Preferred Background :

  • Experience :

    • 2+ years experience with proven track record in sales, ideally in B2B or E-commerce, with a passion for customer relations.

  • Hard Skills

    • Exceptional verbal and written communication - adept at crafting clear, persuasive emails and proposals that address client needs

  • Basic knowledge of CRM platforms (HubSpot and Freshdesk is a plus).
  • Strong negotiation skills - able to structure deals that meet client requirements while preserving margin integrity and operational feasibility.
  • Technical curiosity - willing to learn print-production processes (UV printing, dye-sublimation, substrate options) to enhance consultative selling.
  • Interest in AI & emerging technologies - eager to explore and apply AI tools to optimize sales workflows and client engagement.
  • Soft Skills

    • Customer-centric mindset - prioritize responsiveness, anticipate client requirements, and follow through to ensure a seamless wholesale experience.

  • Self-motivated & goal-oriented - thrive in a dynamic environment with shifting priorities; capable of managing multiple accounts and deadlines concurrently.
  • Innovative & creative - bring smart, out-of-the-box ideas to scale and optimize inbound processes (e.g., automation, templating, new engagement tactics).
  • Resilient & adaptable - able to navigate challenges (e.g., urgent revisions, supply-chain hiccups) with a solutions-oriented attitude.
  • Collaborative spirit - work seamlessly with internal teams (Design, Production, Logistics) to streamline processes and deliver on client expectations.

    • Embrace the opportunities that await you here.

    Your journey may lead to new skills, relationships, and success!

    One team. Millions of happy customers worldwide. Join us!

    https : / / www.thecustomizationgroup.com /

    إنشاء تنبيه وظيفي لهذا البحث

    Assistant Sales • دبي, دبي, AE