Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world’s largest and most complex organizations rely on Splunk to protect their mission-critical systems.
Digital resilience is a team effort. Let’s build it together.
Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and using Renewals to drive Growth? If so, we are looking for you to join our team!
This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We’re committed to our work, customers, having fun and most importantly to each other’s success.
The Splunk Renewals team in EMEA is a result driven and collaborative bunch. We love to work as a team, celebrate success and learn from our losses. We have an excellent team culture based on respect, transparency and always doing the right thing!
You will be accountable for the overall success and development of a team of Renewals Sales Representatives, who drive customer retention, renewals and growth for Splunk’s industry-leading enterprise software solutions.
The role requires an individual who is customer focused, operationally astute, enjoys making data driven decisions, is at home collaborating with a broad range of stakeholders, can see the bigger picture and can coach and mentor a team as the function continues its transformation journey.
Location - Based Dubai
Responsibilities :Align with organisational and corporate objectives to develop and execute a regional plan for revenue retention for the region.
Support change management initiatives across the region.
Produce accurate and detailed regional forecasts on a rolling 4 quarter basis.
Consistently meet and exceed quarterly and annual renewal rate targets and other KPIs.
Reduce churn target quarter on quarter through risk identification and risk mitigation recommendations using the available data, reports and dashboard.
Define, streamline and implement internal business processes including development of operational and procedural guidelines.
Liaise with cross functional teams to mitigate renewal risk as part of the Unified Risk Management (URM) and Unified Engagement Model (UEM) - using the available tools, defined cadences and best practices.
Liaise with the sales organisation to develop longer term account management strategies as required.
Cross collaboration with the Partner team to ensure optimal execution of the renewal book of business.
Hire, develop and retain top renewal-sales talent
Lead daily activities of renewal sales professionals with a hands-on and problem-solving approach.
Encourage growth and career development for the team through listening, performance evaluation, coaching and learning plan definition
Requirements :
Mea • Abu Dhabi, United Arab Emirates