Telephone Operator

Telephone Operator Job Location Abu Dhabi United Arab Emirates Job Details A high school diploma or its equivalent is usually the minimum educational requirement Taking courses in hospitality management can provide a solid understanding of the hotel industry customer service and communication skills Strong communication skills are essential for a Telecommunications Agent This includes verbal communication as well as written communication for handling emails messages and other forms of communication Training or courses in customer service can be beneficial as Telecommunications Agents often interact with guests and must provide excellent service Proficiency in using hotel management software reservation systems and other relevant computer applications is often required