Operations Manager

OPERATIONS MANAGER - DUBAI

We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day-to-day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem-solving skills.

Responsibilities included, but not limited to :

• Operational Policies and Procedures : Develop and implement policies to ensure consistency across all outlets.
• Inventory and Supply Chain Management : Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics.
• Performance Monitoring : Use KPIs to identify improvement opportunities and implement strategies.
• Staff Management : Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service.
• Manpower Budget : Oversee and manage the manpower budget.
• Marketing Collaboration : Work with the marketing team to develop and execute promotional campaigns.
• Compliance : Ensure adherence to health, safety, and food hygiene standards.
• Financial Oversight : Manage budgeting, cost control, and financial performance to meet profitability targets.
• Coffee Program Oversight : Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination.

Ideal candidate :

3 years' experience as an Operations Manager within the coffee industry.

Must be able to work in a high pressure fast-paced environment

Ability to manage and led teams

Financial acumen

Salary package :

AED20000