OPERATIONS MANAGER - DUBAI
We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day-to-day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem-solving skills.
Responsibilities included, but not limited to :
- Operational Policies and Procedures : Develop and implement policies to ensure consistency across all outlets.
- Inventory and Supply Chain Management : Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics.
- Performance Monitoring : Use KPIs to identify improvement opportunities and implement strategies.
- Staff Management : Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service.
- Manpower Budget : Oversee and manage the manpower budget.
- Marketing Collaboration : Work with the marketing team to develop and execute promotional campaigns.
- Compliance : Ensure adherence to health, safety, and food hygiene standards.
- Financial Oversight : Manage budgeting, cost control, and financial performance to meet profitability targets.
- Coffee Program Oversight : Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination.
Ideal candidate :
3 years' experience as an Operations Manager within the coffee industry.Must be able to work in a high pressure fast-paced environmentAbility to manage and led teamsFinancial acumenSalary package :
AED20000