Project and Order Manager - Team Lead ME

Project and Order Manager - Team Lead ME

About the Role

Location United Arab Emirates Dubai Dubai Company Siemens Energy LLC Organization Transformation of Industry Business Unit Compression Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

The Order and Project Manager – Team Lead ME is responsible for the execution of all Compression service orders in a sub-region of the Middle East (UAE, Libya, Qatar, other countries to be defined). This position plans, organizes, monitors, and drives processes and resources to achieve order and project objectives within scope, time, quality, and budget. The Order and Project Manager – Team Lead ME is also responsible for managing and monitoring the backlog of orders / projects, improving customer contact during execution and representing Compression Service to clients whenever needed, driving revenue growth, operational excellence, and customer satisfaction.

How You’ll Make an Impact

• Lead a team of Order Managers and Project Managers, being responsible for all compression service orders (Parts, Repairs, Field Service – and any combinations – LTPs, Mods&Ups) in backlog, between PM 80 and PM 700 including complete outage projects. This role can also be involved in directly managing service orders as and when required. 20-30% domestic / international travel required.
• Represent Compression in front of clients, being the voice of the customer in the organization while improving customer contact with all service offerings within the region, including regular, proactive, and / or early communication in case of any issues. Align and coordinate the execution of service orders together with the PCC Parts Execution team in ME&AP and the global PM organization based on each of the Compression factories around the world.
• Establish and monitor key performance indicators (KPIs) to measure the success of service business deliverables. Achieve revenue, EBIT, on-time delivery (OTD) and project delivery as per budget / schedule targets and drive client's satisfaction while managing claims and supporting cash collection targets. Responsible for NPS results related to execution.
• Participate in follow up meetings and reviews with different stakeholders, including but not limited to finance, PCCs, strategy, etc.Collaborate with GS and STG project managers (, for full train outages, LTPs) and implement necessary measures to maximize opportunities and mitigate risks, including early issue communication to internal and external customers.
• Coordinate with FS organization globally and with the regional FS teams to ensure proper outage planning and staffing, and timely delivery of reports. Facilitate coaching sessions with the team to identify opportunities to improve operational efficiency. Foster a culture of continuous improvement within the organization.
• Support the development and implementation of digitalization, software and AI initiatives aimed at ensuring end-to-end visibility of the entire execution process, enabling proactive management and timely resolution of issues.

What You Bring