Program Director - L1

Search by ‘Skills’ or ‘Keywords’ or 'Requisition ID’

Search by Location

Select how often (in days) to receive an alert :

Work with us

Title : Program Director - L1

Requisition ID : 76432

Country / Region : AE

Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Description

This role is responsible for overseeing the planning, execution and successful delivery of integrated workstreams of a large-scale and / or more complex customer program within Wipro, from deal closure to a steady-state.

It may require the incumbent to lead large-scale software implementation across Managed Services, Vendor Consolidation, Digital Transformation, Business Transformation, Enterprise Resource Planning (ERP) Transformation, Customer Relationship Management (CRM) Transformation, IT Infrastructure / Upgrade, Cybersecurity Imp / Enhancement and / or Quality and Testing Programs.

They will manage programs comprising of multiple Service Lines engaging with multiple vendors, customers / stakeholders and / or suppliers across multiple geos / regions, of 20 - 30 million USD TCV deals and be FPP, FCP, T & M and / or integrated in nature.

The role holder is the point of contact for this specific program / workstream and is expected to drive the strategic planning, interface closely with cross-functional teams to ensure execution and successful delivery of the program. They may be involved in defining program governance, setting program priorities and managing program-level risks and dependencies with very senior client stakeholders and executive sponsors. They will act as an interface between Wipro and the client(s), be accountable for the timely completion of the programs within budget while ensuring that they aligns with the client’s and company’s vision and goals.

They are also responsible for providing strategic guidance to the respective stakeholders (external or internal including the management and teams involved), highlighting any potential risk and resolving them.

This role will involve collaborating with multiple service teams, cross-functional teams and managing client engagements. Success will be measured in terms of business outcomes driven, strategic direction provided for the program and the resulting benefits enabled for Wipro and customer's organization with a fearless ownership of the program's success.

The role holder is expected to hold and leverage a deep expertise in specific technologies and possess awareness of latest trends. They will also have a deep understanding of Waterfall and Agile process, be certified in Agile or PMI and be able to manage FPP, FCP, T&M or Staff Augmentation programs.

Essential Responsibilities

• Provide direction and leadership for the planning, execution and delivery of large-scale programs and projects by navigating successfully within a matrix organization.
• Fearless ownership of the “integrated” program strategy and the business case. Own the delivery of an integrated program to scope, cost, schedule and commitments with Quality.
• Act as a focal point and interface between the program sponsors and the program delivery teams.
• Control operations, risk, scope change, contract deviations and P & L for the program. Financial management, revenue recognition, POC ownership. Responsible for meeting Program Quality Cost Delivery schedule.
• Develop, maintain and leverage long-term relationship with customer counterparts at CxO Level and be recognized as a partner by key stakeholders at C - level.
• Build credibility with client stakeholders by bringing valuable insight, transformation and innovative ideas, challenge the client in a logical debate respectfully, when required. Responsible for handling and managing customer escalations.
• Manage relationships with delivery and other stakeholders (internal and external) to drive program objectives and actions with an outcome-driven mindset.
• Keep the team aware of Program plan, progress and focus areas. Ensure robust program governance with timely communication to senior client executives and internal leadership.
• Contribute to business development by farming opportunities around the program(s). Influence, shape and lead multi-functional teams to success in pre-sales stage for complex deals, through robust solutioning, estimation and pricing.
• Formulate an appropriately structured governance framework for the engagement, synergizing customer and Wipro methodologies. Manage the Risk and Compliance requirements for the client and Wipro.
• Build a strong knowledge repository capitalizing relevant outputs from the program. Enable a competency team to contribute to the improvement of methodologies, tools and trainings.
• Develop a detailed plan for skill and role requirements for the program and identify right candidates for key roles.
• Encourage upskilling on core technical and behavioral skills and provide training and development opportunities to the team. Build an internal talent pool and plan succession for critical roles.
• Have a broader perspective on the business impact of the programs and be responsible for driving innovation and continuous improvement across the program portfolio.
• Inspire confidence, build trust and credibility; support team members and spread a positive mindset.

Key Skills Required

Qualifications

Mandatory Skills : Program Management.Experience : >

10 YEARS.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical / unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

J-18808-Ljbffr