Talent.com
عرض العمل هذا غير متوفر في بلدك.
Patient Administrator - Emirati

Patient Administrator - Emirati

Mediclinic Al Ain HospitalAl Ain
4 منذ أيام
الوصف الوظيفي

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS

  • To effectively and efficiently manage the patient appointment scheduling and registration process
  • To effectively and efficiently manage the medical insurance process and other related tasks
  • Effectively manage the billing and cash up process
  • To consistently meet customer service expectations by improving the quality of patient service

REQUIRED EDUCATION

Essential : Completed secondary school education (Grade 12)

Desired : Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

REQUIRED EXPERIENCE

Essential : 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

Desired : Experience in a Contact Centre or Healthcare environment

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literacy and proficiency in MS Office applications
  • CRM (customer relations management) software applications
  • Hospital information systems
  • Knowledge of company policies and emergency codes
  • Knowledge of medical insurance terminologies and process
  • Medical terminology and procedures
  • Numerical literacy
  • Patient scheduling and registration processes
  • إنشاء تنبيه وظيفي لهذا البحث

    Patient Administrator Emirati • Al Ain