Manager, Product Management, Business Intelligence Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networksbine to deliver a unique set of products and services that help people, businesses andernments realize their greatest potential.
Title and Summary
Manager, Product Management, Business Intelligence
Job Title : Manager, Product Management, Business Intelligence
Location : Dubai, UAE
Position Overview
Mastercard is seeking an experienced professional to join the EEMEA Business Product Management team to manage the Learning & Innovation solutions provided to Mastercard Customers under the Business Intelligence product suite.
The role focuses on enabling Customers' growth by driving the GTM of education and innovation solutions allowing them successfullypete in a rapidly evolving financial services industry.
You will work closely with internal stakeholders, external partners, and subject matter experts to support the growth of the Business Intelligence product suite in the EEMEA region aligned with Mastercard's business goals and core values.
Role
oEnsures a clear understanding of the regional needs
oIdentifies opportunities to launch new initiatives
oLiaise with key stakeholders to socialized new product launches
oEnsure regional product readiness ( Legal / regulatory approvals, operational readiness, One Trust, etc.)
oDrives new product launched
oMinimize opt-outs (% opt-outs per engine)
oDrive customer win back (#win back, etc.)
oIncrease engagement ( # users, #access per users, Activation per customer tier etc.)
oDrive upsell pipeline working with Services BD (#closed upsell / total requests received)
oIncrease internal awareness (#internal users / market assessment used by country managers / cardparison used by consumer products team / fintech used by digital team)
oExecute the regional 1 : manymunication ( webinars, newsletter) leveraging agencies (under the global agreement or selecting a local one), collaborating with global team (operating under the global framework)
oMonitor performance results (provide KPIs to top management and global team) and measure activities effectiveness
oProvide inputs on topics to be prioritized (which fintechs, which cards, which markets, which industry insights topics, which trainings)
oActivate regional internal channels to feed new contents (like marketing researches, be an editor, regional practices thought leadership)
oExecute needed localization (like translations when applicable)
oCollect regional internal and external feedback to enhance contents and features
Support identification of ideas for new products to be developed
All About You
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Job ID R-252129
Product Manager • Dubai, United Arab Emirates