Duty Manager

Does the hustle and bustle of life excite you?

Are you able to create a loyal following, whilst handling the pace and keeping

your team checked in? Then why not come and join us at the Radisson Hotel Group

to Make Every Moment Matter! where our guests can relax and enjoy the

experience!

Our first class Front Office Team is the heart of

the house where we exude patience, empathy and personality to host the show and

where we strive to deliver a hospitality experience that is beyond expectation

• creating memorable moments for our guests.

As Duty Manager, you will join a team that is

passionate about delivering exceptional service where we believe that anything

is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are

looking for passionate people just like you!

Key Responsibilities of a Duty Manager :

courteous manner and that all Radisson Blu standards are being applied.

Responsible for training, and coaching for the

new joined employees.

Ensure all Front Office quality standards are

complied with and that policies and procedures are consistently applied.

Work in conjunction with accounting to maintain

and minimize levels of account receivables.

departments in order to facilitate increased levels of communications and guest

satisfaction.

Assist in the daily maintenance of room

inventory status to achieve optimal levels of revenues while maintaining high

levels of guest expectations.

Supervise the activities and the service levels

of the concierge, telecommunications, and front desk divisions and to maximize

the use of Hotelkit in the property.

program and ensure that all guests who are members are appropriately

recognized, meeting all Radisson Blu standards.

continuous training and initiatives within the Front Office employees.

Ensure and develop plans to achieve the targets

for all measurable programs of Brand Radisson Blu like Club Carlson, Upselling,

Review Pro, Express Awards etc. Monitor budget and control labour costs and

expenses with a focus on rate strategy, building initiatives and inventory

management.

Drives the Front Desk Up-selling Program

supervisors, teams and across departments

Develop potential of others through training,

coaching and development opportunities

Takes an active role in ensuring that teams

demonstrate and drive the Radisson Blu Brand initiatives and deliver the brand

Commitment.

achieve maximum guest satisfaction

techniques to promote hotel services and facilities

Maintain good communication and working

relationships with all hotel departments

Taking part in team building activities to

ensure we “Work better together”

experience

Work effectively with colleagues from different

viewpoints, cultures and countries

Assist the Front Office Manager to ensure a

correct and smoothly operating department.

Requirements of a Duty Manager :

service environments

approach

industry

that tasks assigned are delivered

solutions, offering recommendations

ability to work in an environment that demands excellence

listening skills

at all levels within the department

priorities and assignments

Radisson Blu Hotel, Ajman has stylish interiors, a wide array

of restaurants and bars, and service-minded team with Yes I Can! attitude.

Radisson Blu

Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148

elegant rooms all equipped with Apple TV connectivity, and a signature

restaurant : Filini - simply cooked Italian food crafted from carefully chosen

ingredients. Relaxation and rejuvenation are never far away with our elegant

spa facilities having private massage rooms and a temperature-controlled

swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle

service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a

large ballroom perfect for stylishly sophisticated solutions for memorable and

successful meetings, wedding and events.

CAREERS

Join us in our mission to make every moment matter for our guests and be part

of the most inspired hotel company in the world. At Radisson Hotel Group we

believe that people are our number one asset. As one of the world’s largest

hotel companies, we are always looking for great people to join our team. If

this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then

why not visit us at careers.radissonhotels.com.