Cluster Director, Revenue Management

Job Description

Job Summary

We are seeking a strategic, analytical, and commercially driven Cluster Director of Revenue Management to lead and optimise the revenue performance of two flagship properties — Banyan Tree Dubai and Delano Dubai — located on the vibrant Bluewaters Island.

This key leadership role is responsible for developing and executing pricing, inventory, and distribution strategies across both hotels to maximize total revenue and profitability, while supporting long-term brand positioning.

Key Responsibilities

Lead the revenue management function for both Banyan Tree and Delano Dubai, aligning with brand positioning and business goals.

Develop, implement, and continuously refine pricing strategies, forecasting models, and inventory control across all market segments.

Monitor and analyze performance, business trends, and competitor data to identify revenue opportunities and risks.

Optimize distribution channels, including direct, OTA, GDS, and group segments, to ensure strategic rate parity and channel profitability.

Work closely with the Sales, Marketing, E-commerce, and Reservations teams to drive aligned commercial strategies.

Lead weekly revenue strategy meetings and deliver clear reporting and insights to property leadership and corporate stakeholders.

Ensure effective use of revenue management systems (e.g., RMS, CRS, PMS, STR) and tools, while maximizing system functionalities.

Build and maintain relationships with key partners, including corporate revenue teams, OTA account managers, and travel partners.

Manage and mentor a high-performing revenue team across both properties.

Ensure compliance with all brand, corporate, and legal policies in pricing, data handling, and systems usage.

Qualifications

Minimum 7–10 years of progressive revenue management experience in luxury or lifestyle hospitality, with at least 5 years in a cluster or multi-property leadership role.

Proven success in launching or managing pre-opening properties is an asset.

Strong analytical and commercial acumen, with the ability to translate data into actionable business strategy.

In-depth knowledge of revenue management systems, distribution platforms, and global market dynamics.

Exceptional stakeholder management and communication skills.

Experience with Accor / Ennismore systems (e.g., RM Hub, Duetto, Opera, SynXis) is a plus.

Bachelor’s degree in Hospitality Management, Business, Economics, or related field; MBA preferred.

Additional Information

Why Join Us?  At Banyan Tree Dubai & Delano Dubai, we offer a dynamic work environment where passion for excellence and luxury is at the core of our business. Join our team and become a part of two of the world’s most iconic hotel brands, each with a unique style and commitment to providing unparalleled service and unforgettable experiences for our guests.