Admissions Executive - Cognita Schools

About Cognita

At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they are starting from. And each and every one of our schools is unique too.

We protect what is special about them, whilst offering them rich knowledge, opportunities, and the best practices. And they get to be part of something bigger.

We open their classrooms to the collective wisdom of over 100 schools in 16 countries, ensuring every child gets an education that’s, quite literally, world class.

Collaborate with the Head of Admissions to monitor, assess, and enhance admissions pipeline management strategies, aiming to boost enrolment figures

Develop meaningful relationships with prospective families, guiding them with transparency and compassion through their decision-making process, and ensuring a seamless alignment with Cognita Middle East’s purpose and values

Conduct and process school tours and assessments. Following up with prospective parents afterwards.

Leverage the knowledge gained from in-depth training to have impactful conversations with families, highlighting how our educational environment can meet their aspirations.

Ensure that the parent journey from enquiry to enrolment exceeds conversion targets and delivers exceptional customer experience across all touchpoints

Facilitate a smooth connection between families and our dedicated on-site parent experience teams, coordinating school visits and student assessments to showcase our commitment to excellence

Efficiently manage and resolve enquiries and concerns, demonstrating our commitment to excellence in customer service and adherence to Cognita's RES Global Standards.

Keep our CRM system meticulously updated, ensuring effective pipeline management. With every interaction, maintaining a thorough and comprehensive record that supports personalised and effective communication

Engage actively in school tour, events and open days, playing a crucial role in presenting the vibrant and diverse community of our school, thereby enriching the prospective families' experience

Work closely with the compliance team to ensure full completion and accurate KHDA registrations

Manage the data and document collection process including accurate recording

Skills :

A proven background in Sales, Business Development, Relationship Management, and Customer Service.

Experience with CRM software, alongside a keen ability to navigate and leverage various administrative platforms.

Exceptional communication skills, both written and verbal, complemented by a proficiency in the English language.

A proactive, detail-oriented approach, capable of thriving both independently and within a collaborative team setting.

Demonstrated ability to manage complex stakeholder relationships, embodying sensitivity, tact, and confidentiality.

A strong alignment with Cognita's vision and values, promoting them passionately within and beyond our school walls.

Flexibility to accommodate the dynamic needs of our community, including occasional weekend commitments.

This role is an opportunity to contribute to the growth and flourishing of our global community, ensuring every family’s journey with us begins on a note of personalised care and excellence.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre- employment background checks will be undertaken before any appointment is confirmed.

This job has been sourced from an external job board.

More jobs on