Senior Managing Consultant, Specialized Product Delivery (Card Product Specialist)

Responsibilities

Product Roll-out :

Lead themercialization and launch of new products and solutions, rmending pricing, providing sales tools, and training the sales team to ensure successful sales in partnership with the acquisitions vertical.

Monitor product performance post-roll-out and resolve product or sales issues to ensure continuous improvement.

Client Profit and Growth :

Lead initiatives to support client profit and growth for cards, managing revenue, credit costs, and direct / allocated costs.

Provide strategic direction and oversight for product management, audit,pliance matters, andplaints support.

Strategic Guidance and Support :

Develop and execute strategies aimed at generating revenue through products, ensuring alignment with consumer banking strategy and whole-of-bank value.

Guide and support client-facing professionals and sales teams in solvingplex client needs through products, in conjunction with the acquisitions vertical.

Marketing and Campaign Execution :

Oversee the development and execution of marketing campaigns to drive product growth, ensuring collaboration with the internal marketing team and acquisitions vertical.

Ensure the execution of end-to-end solutions for all client segments, resulting in superior customer experience.

Training and Knowledge Transfer :

Lead training initiatives for internal stakeholders about product offerings, ensuring effective knowledge transfer to facilitate product roll-out.

petitive Benchmarking and Pricing :

Perform and analyzepetitive benchmarking of products vis-à-vispetition and the market, and review pricing periodically.

Product Innovation and Development :

Lead the development of consumer product strategies and value propositions, aligning with customer needs and market trends.

Provide strategic guidance and support in product performance and development based on market trends and customer needs.

Execute product strategies to deliver consumer banking solutions to clients.

Oversee the execution of CVP enhancement of existing services and the development and implementation of new product solutions, with a focus on being digital-first.

Monitor and evaluate the evolvingpetitive and regulatory environments to ensure products remainpetitive and meet clients' needs.

Develop and execute strategic and tactical roadmaps to enhance products and services offered.

Collaborate across the cards team and stakeholders to identify gaps and opportunities for product improvement.

Internal Collaboration :

Work in collaboration with cross-product client teams to maximize cross-selling opportunities.

Collaborate with key stakeholders, including Operations, Technology, Credit, Legal, and Risk, to deliver a high level of client experience.

Execution and Implementation :

Oversee the delivery of large programs for clients from initiation to benefit realization.

Ensure the successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, and developing plans in line with agreed timescales, budgets, and quality criteria.

Develop strong client relationships that endure beyond specific assignments, serving as a go-to resource for client staff and being sought out for industry and firm knowledge.

Identify new business opportunities to support clients with Mastercard solutions.

Team Work & Culture

Develop sound business rmendations and deliver effective client presentations

Plan, organize, and structure own work and that of junior project team members to address client problems

Lead team and external meetings, and lead or co-lead project management

Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services

Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

All About You

• Experience in delivery of large,plex projects / programs of diverse size in a cross-functional, multicultural environment
• Domain knowledge of payments industry and hands on experience of program management, ability to manage multiple stakeholders under deadlines pressure.
• Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies
• Develop strong presence in the client organization extending beyond the immediate boundaries of the program
• Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
• Strong interpersonalmunication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
• Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
• Able to lead, motivate and develop a team of professionals

All About Your Education & Skills

Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred

Fluent local office language and English required, other languages desirable (Arabic)

fortable with significant client interaction and interest in building relationships

Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred

Relevant experience of 15 years+ in Cards Product Management

Regional experience preferred ( GCC)

Fluent local office language and English required, other languages desirable ( Arabic)

fortable with significant client interaction and interest in building relationships

Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred

Structured approach to project management

Analytical skills

Willingness to travel

Corporate Security Responsibility

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Job ID R-240304