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Director- Escrow Product Management UAE National only

Director- Escrow Product Management UAE National only

First Abu Dhabi BankDubai, Dubai, United Arab Emirates
23 منذ أيام
الوصف الوظيفي

JOB PURPOSE :

The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative, secure, and efficient escrow solutions that meet market demands and regulatory requirements. The Director will drive product excellence by collaborating with cross-functional teams, analyzing market trends, and prioritizing customer needs to enhance the overall product portfolio and achieve business growth.

ACCOUNTABILITIES :

  • Lead the end-to-end product development lifecycle from ideation to launch of the product.
  • Ensure timely delivery of high-quality escrow products that meet customer needs and regulatory standards.
  • Conduct thorough market research to identify trends, customer preferences, and the competitive landscape.
  • Use insights to inform product development and positioning.
  • Work closely with sales, marketing, technology, and operations teams to ensure cohesive product development and implementation.
  • Foster strong relationships with internal and external stakeholders.
  • Gather and analyze customer feedback to continuously improve product offerings.
  • Ensure exceptional customer experience and satisfaction with escrow products.
  • Track and report on key product performance metrics.
  • Use data-driven insights to make informed decisions and optimize product success.
  • Align product development with business goals.
  • Develop business requirements as the basis for technical development, operations, payments processing, and other cross-functional departments to support product development and ongoing enhancements.
  • Manage product rollout regionally and globally for all escrow propositions.
  • Handle all risk assessment activities and reports.
  • Maintain regulatory and legal compliance requirements of all escrow products.
  • Attend client meetings with CM Advisory / Coverage RMs and analyze project revenue details.
  • Reassess FTP benefits from GT and determine applicable interest payable to developers, if applicable.
  • Update the standard tariff structure of escrow management periodically.
  • Liaise with regulators regarding escrow laws and regulations for smooth business conduct.
  • Vet commercial escrow agreements with legal teams, open escrow accounts, and check payment requests for compliance.
  • Coordinate with staff from various departments during implementation.
  • Review client agreements, service standards, and quality to meet and exceed client expectations.

Qualifications : Knowledge :

  • Excellent understanding of escrow propositions, laws, and regulations.
  • Knowledge of industry best practices and emerging escrow technologies.
  • Strong understanding of regulatory compliance in escrow industry.
  • Ability to navigate complex legal and regulatory landscapes.
  • Knowledge of corporate and cash management products and operations.
  • Strong financial principles knowledge including budgeting and analysis.
  • Excellent customer service skills and ability to enhance product offerings based on customer insights.
  • Language proficiency : Fluent English; Arabic preferred.

    • Key Attributes :

  • Self-starter with motivation and willingness to learn.
  • Strong analytical skills and high-level interpersonal skills.
  • Excellent communication skills, both verbal and written.
  • Creative mindset for driving innovation.
  • Willingness to adapt and explore new ideas.

    • Experience :

  • Minimum 7 years in escrow services with a focus on product management.
  • Understanding of local and international cash management practices and digital platform operations.

    • Skills

  • Results-oriented with strong communication and organizational skills.
  • Multitasking ability, negotiation, decision-making, and problem-solving skills.
  • Ability to work under pressure and manage high workload.
  • Strong work ethic and proactive approach.

    • Education :

  • Bachelor's degree minimum.

    • Additional Information :

  • Same key attributes as above, emphasizing motivation, analytical skills, communication, and innovation.

    • Remote Work : No

    Employment Type : Full-time

    J-18808-Ljbffr

    إنشاء تنبيه وظيفي لهذا البحث

    Director- Escrow Product Management UAE National only • Dubai, Dubai, United Arab Emirates