Infrastructure Engineer

Responsibilities Provide daytoday Tier 2 3 technical support for infrastructure systems ensuring their availability performance and security Manage monitor and troubleshoot virtualization technologies such as VMware vSphere NSXT vSAN and Horizon View to maintain a highly available environment Administer Windows Server systems Active Directory DNS DHCP Group Policy File Print Servers Linuxbased environments and Microsoft O services Manage and optimize backup and disaster recovery solutions e g Veeam Veritas Enterprise Vault to ensure data integrity and rapid recovery Administer and support device management solutions such as AirWatch Workspace One to ensure endpoint security and compliance Support SharePoint services ensuring document collaboration performance and access controls Perform proactive infrastructure health checks apply patches and updates and implement improvements to minimize downtime Respond to escalated incidents and service requests troubleshoot system bottlenecks and resolve outages to meet SLAs Collaborate with crossfunctional teams to design and implement new IT solutions infrastructure improvements and cloud integrations e g Azure AWS GC Liaise with vendors and external service providers for hardware and software upgrades technical support and project implementation Ensure compliance with IT service management ITSM frameworks and processes such as incident change and problem management Provide mentorship and advancedlevel guidance to junior team members Write comprehensive technical reports including root cause analyses security assessment findings and system performance reports Requirements At least 10 years of handson experience in system architecture deployment maintenance and managed services support Proven expertise in virtualization platforms including VMware vSphere NSXT vSAN and Horizon View Adept at managing Windows and Linuxbased server environments and delivering reliable secure infrastructure Experience with core Microsoft infrastructure components including Active Directory O Exchange and SharePoint Proficiency in backup and disaster recovery solutions e g Veeam Veritas Enterprise Vault Familiarity with IT service management ITSM principles and tools Skilled in scripting and automation tools e g Ansible Puppet Chef to improve efficiency Strong knowledge of Windows Server configurations Active Directory DNS DHCP GPOs file and print services Proven ability to manage enterprise device management platforms like AirWatch Workspace One Strong background in database management and MS SQL support Advancedlevel experience in managed services and ITSM policy compliance Extensive experience in systems monitoring performance tuning and implementing system improvements Advancedlevel experience planning implementing and improving systems policies and configurations Strong written and verbal communication skills enabling effective collaboration with stakeholders Accountable and reliable with a commitment to completing tasks on time A collaborative team player who fosters productive teamwork and mutual support You will be redirected to the company website to apply for this position