Front Desk Officer

The Front Desk Officer s FDO main responsibilities include providing exceptional client service maintaining professionalism amidst multitasking answering phones scheduling appointments handling inquiries and ensuring a clean reception area They must empathize with clients possess a firm belief in the quality of care and effectively communicate services and recommendations Additionally managing doctors appointments assisting visitors handling parcels generating bills and coordinating with insurance companies are crucial tasks Qualifications Experience Education Completion of Bachelor s degree proficiency in English Arabic is an advantage and basic computer literacy Work Experience 2 years of customer service or front office experience familiarity with medical insurance policies computerized environments and excellent customer service skills problemsolving abilities and the capacity to work under pressure UAE healthcare is a plus Applicants whose experience may not directly align with the position requirements may not be selected for further consideration You will be redirected to the company website to apply for this position