Customer Service Coordinator

Customer Service Coordinator Job Location Dubai UAE Key Responsibilities Address and resolve customer complaints promptly and effectively Respond to telephone inquiries with accurate information Maintain detailed records of all calls using Microsoft Office applications Collect complaints directly from customers or through branches Offer support to resolve issues in a timely and professional manner Requirements 2 3 years of experience in a similar role Exchange house experience is a must Graduate in Finance Strong communication and interpersonal skills Ability to work efficiently in a fastpaced environment Must be currently based in the UAE