Telephone Operator

Key Responsibilities of the Telephone Operator Directs call to guest rooms staff or departments through the switchboard Places outgoing calls Receives guest messages and deliver the same to the guest Logs all wakeup call requests and performs wakeup call services Provides information about hotel services to guests Understand the telephone operator board Provides paging services for hotel guests and employees Experience in handling Room Service calls is a plus Requirements of the Telephone Operator Experience in guest relations beneficial but not essential Handson approach with a cando work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills You will be redirected to the company website to apply for this position