Knowledge Management Specialist - Data & AI (UAE National)

Job Description

Our client is seeking a motivated Analyst to join the Data & AI team , focused on harnessing data and insights to support informed investment decisions. This role centers around knowledge management, stakeholder engagement, reporting, and change management , with a strong emphasis on optimizing the Client’s Document Management System (DMS) to align with strategic business goals.

The Analyst will collaborate cross-functionally with business stakeholders, data engineers, dashboard developers, and data stewards to ensure business needs are effectively met through Data & AI solutions.

Key Responsibilities

Knowledge Management

Promote a culture of knowledge sharing and collaboration across investment teams and departments.

Ensure employees are informed and trained on knowledge management tools and practices.

Capture, organize, and distribute relevant knowledge effectively and efficiently.

Foster a continuous learning environment by facilitating feedback loops and sharing best practices.

Establish and maintain a Knowledge Management Community of Practice (CoP) to encourage cross-team collaboration and knowledge exchange.

Stakeholder & Business Support

Act as a liaison between business stakeholders and the Data & AI team to gather and validate requirements.

Support end users in the adoption and usage of Data & AI solutions.

Train and enable super-users to champion knowledge and data practices within their teams.

Coordinate with other departments (e.g., HR for training or Communications for branding) to align broader initiatives.

System Maintenance & Optimization

Adapt DMS and associated tools to reflect changes in business priorities and operating models.

Oversee content management including :

Proper document storage and repository management

Permissions and access control

Metadata tagging and classification

Governance compliance and audit readiness

Update taxonomies, templates, and publishing workflows as required.

Reporting & Insights

Develop and maintain reports on usage, risks, permissions, and effectiveness of Data & AI tools.

Monitor system performance and recommend enhancements based on user feedback and business needs.

Change Management

Drive adoption of new Data & AI tools through structured change management and training initiatives.

Support implementation of new features and capabilities across systems.

Maintain a network of super-users to support change at scale.

Advocate for DMS best practices and keep users updated on process / system changes.

Requirements

Education

Bachelor’s degree, preferably in a quantitative or analytical discipline.

Skills & Competencies

Strong ability to translate technical concepts into business-friendly language.

Detail-oriented with a knack for data interpretation and analysis.

Familiarity with Microsoft SharePoint, Teams, and PowerApps is preferred.

Excellent communication and stakeholder management skills.

Experience

1–2 years of experience in knowledge management, business analysis, or a related field.

Exposure to business process management or application support is a plus.

If you’re passionate about data-driven decision-making and creating a knowledge-first culture, we encourage you to apply.