Talent.com
عرض العمل هذا غير متوفر في بلدك.
Officer - Application Fraud

Officer - Application Fraud

ADIBUnited Arab Emirates
19 منذ أيام
الوصف الوظيفي

Role : Officer - Application Fraud

Location : Sharjah

Role Purpose :

  • This is a fraud risk management role, directly responsible for developing a center of excellence for Fraud Risk Management (FRM) by fostering the culture of FRM across ADIB Group.
  • To detect, control and minimize fraud incidents and fraud risks.
  • To perform efficient fraud risk control job tasks and ensure adherence to approved policies and procedure.
  • To provide prompt, efficient and accurate services to customers and cross-functional teams while maintaining agreed service levels.
  • To efficiently control fraud risks pertaining to the acquisition of all products and customers.

Key accountabilities of the role :

  • Detect application fraud by conducting application sampling on new acquisitions of all products.
  • Conduct Fraud verifications & preliminary Investigations of incidents as per approved processes to ensure timely detection and recovery of fraud incidents and losses.
  • Review impairment reports and identify potential application / documentary & syndicate frauds.
  • Strengthen fraud risk controls of the 1st and 2nd line of defense by highlighting findings based on the reviews & preliminary investigations.
  • Conduct sample checking and monitoring of contact point verification process conducted by internal staff & external vendors / agencies.
  • Preparation and analysis of Fraud Risk Management MIS for timely identification and corrective action on areas of risk as evident from periodic MIS.
  • Improved service delivery and satisfaction of customers and business partners by adherence to turnaround times on processes fraud control and other activities without compromising on risk.
  • Exercise Due diligence while handling transactions / queries / customer applications and instructions. Proactively identifying risk / fraudulent transactions and escalating the same as appropriate.
  • Work closely with the UAE fraud forum to understand the pulse of the market from a risk perspective and the emerging fraud risks.
  • Monitor real-time queues and identify high risk transactions within the business portfolio of eChannel’s.
  • Close monitoring of various degrees of Alerts for mobile banking, internet banking, ATM’s, Swift transfers, & other electronic financial banking transactions.
  • Risk and Control Governance :

  • Conduct mystery shopping and seeding activities to detect fraud incidences and identify weak processes & vendors.
  • Detect fraud incidents assess control standards by conducting sampling of records of various processes across functions, sourcing channels and products.
  • Operational & Fraud Risk Management Center of Expertise :
  • Provide guidance and support to ORM stakeholders with respect to fraud risk management programs and assessments carried out.
  • Acts as a Center of Excellence for education and advocacy of information on ADIB Group’s Fraud risk management practices and programs to foster sound FRM in ADIB Group leading to embedding a fraud risk mind-set in the business.
  • Other Tasks :

  • Carry out other tasks as and when required in consultation with the Head of Fraud Risk Management.
  • Specialist skills / technical knowledge, technical competencies required for this role :

  • Fraud investigation and analysis skills.
  • Fraud risk control awareness and competency.
  • Knowledge of retail banking products and channels.
  • Expertise and knowledge on market fraud trends.
  • Working knowledge of leading operational risk practices and regulatory requirements.
  • Demonstrated ability to collaborate with Senior Management-level professionals.
  • Strong problem solving, analytical (including qualitative analysis), research, and quantitative skills
  • Computer skills (e.g. Microsoft Office Suite)
  • Previous experience :

  • 3 or more years of experience in verification, risk control and risk prevention function.
  • إنشاء تنبيه وظيفي لهذا البحث

    Officer Application Fraud • United Arab Emirates