Branch Manager

Job Purpose To position the branch as an effective sales and service outlet by providing superior customer focused service increase the customer base and meet the branch targets Ensure that local regulatory compliance functions are in place and monitored properly Business risks and controls are well managed from overall governance perspective Achieve high levels of customer satisfaction by defining roles and responsibilities and monitoring Branch resources in order to consistently meet the set service delivery standards Set job objectives and perform timely review to measure performance and identify staff development and training needs to ensure clarity among staff of KPI s and job competencies required to effectively achieve business goals To identify the new business opportunities within the local trade boundaries through broader market knowledge Insure that 50 of the branch manager time has been set as a selling time To take care of the staff motivation To maintain develop the Emiratization percentage in the branch Education Graduate degree from a recognised university Experience and Skills Leadership skills to lead and motivate a team of sales and service people Strong selling and inter personal skills required to convince customers and sell bank products Creativity in terms of meeting customer demands with existing products Excellent communication skills in Arabic English write speak read Should have 10 years experience in Banking minimum 5 years in a sales service role Ability to speak fluent English and Arabic Good knowledge of local banking regulations You will be redirected to the company website to apply for this position