Logistics Business Support Manager GCC

This role will be initiating, leading and driving Logistics Operations (transportation, customs clearance, warehouse and network optimization) & continuous improvement projects aimed at improving service, reducing logistics costs and reducing inventory in the region. Initiating improvements in logistics operation and facilitates a strategic outlook that will better serve all stakeholders. He / she is acting as the single point of contact for all Logistics related topics for the region, internally and externally, and also will be communicating and coordinating between various functions within KONE.

• The responsibilities of a Logistics Business Support Manager are to lead, direct, and control logistics operations, policies, procedures, and activities to maximise the efficiency, reliability, timeliness, and cost effectiveness of logistics operations
• Focal point of contact for KONE and the Logistics Service providers for operations of materials volume planning and control, inventory management, warehousing, logistics, customs clearance, regulatory authorities’ approvals, transport and distribution.
• Oversee the overall supply unit logistics budget; Analysis of logistics spend and tie to the financial ledger, monitor the cost effectiveness of activities to optimise resources reduce cost.
• Identification, driving and execution of continuous improvements and variable cost productivity (VCP) projects & initiatives.
• Establish KPI’s & SLA’s in areas such as transit and delivery times; inventory levels; transportation costs, warehousing costs; and service standards and monitor the operational performance of external and internal parties against these KPI’s.
• Research, negotiate, maintain, monitor, and regularly evaluate (in cooperation with Sourcing) relationships and contracts with LSP’s so that the organisation has a reliable supply of logistics services that meet its standards of quality, timeliness and cost.
• Maintain & timely reports data analytics & dashboards for metric visibility & communication .
• Responsible for conducting timely cycle counts and physical inventory in time assuring KPI’s are met, driving inventory integrity.
• Develop, coach and lead Logistics team, setting measurable goals and objectives to evaluate success to ensure that the organisation's logistics strategy is implemented effectively, consistently, and according to established guidelines and budgets.
• Support warehousing optimization / Lean projects .

These responsibilities are managed in line with the logistics processes / activities .

Performance measures

Professional requirements

Why Join Us?

At KONE, you’ll be part of a global leader in smart and sustainable vertical transportation solutions. You’ll join a passionate, supportive team committed to innovation, collaboration, and excellence.

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