Role Description :
The Enterprise Activation Engineer is responsible for the provisioning, configuration, and activation of enterprise data services, including MPLS, SD-WAN, broadband, and fixed IP solutions. The role demands hands-on expertise in Layer 2 / 3 networking, strong troubleshooting capabilities, and effective coordination with clients, internal teams, and international partners to ensure seamless service delivery.
Responsibilities :
- Provision and activate enterprise services (MPLS L2 / L3, SD-WAN, broadband, TV).
- Configure and validate network devices (routers, switches, firewalls) using CLI.
- Perform testing using Ethernet, RFC, and iPerf tools.
- Troubleshoot routing protocols (BGP, OSPF, Static) and IP-related issues (IPv4 / IPv6).
- Manage DNS, DHCP, IP subnetting, and Azure network integration.
- Ensure accurate implementation of technical configurations and documentation.
- Coordinate with international carriers for MPLS activations.
- Support pre-sales activities and engage in customer meetings.
- Ensure SLA compliance and timely issue resolution.
Requirements :
Bachelors degree in Telecom, IT, or related field.CCNP certification (mandatory).3+ years of hands-on experience in telecom / enterprise service provisioning.Expertise in MPLS, SD-WAN, routing, switching, firewalls.Proficient in Cisco (ASR / ISR, 2K / 4K / 8K), Huawei, Nokia AGG / SAR, GPON.Strong analytical and troubleshooting skills.Excellent communication and coordination abilities.Ability to work independently and in cross-functional teams.