Solutions Architect - Dubai

Discovering Customer Requirements

• Diagnose technical and business pain, confirming root causes and negative consequences.
• Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
• Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.

Qualifying Use Cases

• Deliver tailored demos that align with business issues, decision criteria, and outcomes.
• Articulate how our platform solves customer challenges, differentiate against competitors, and verify with real-world proof points.

Validating Solution Fit

• Lead workshops or trials to validate solution fit with business objectives.
• Position competitive advantages to influence trial success criteria.
• Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
• Support technical aspects of credit sizing estimates.

Customer Onboarding and Growth

• Document customer insights during the sales cycle to ensure a smooth handoff to TAMs for successful implementations.
• Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
• Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups.

Essential Skills

• 5+ years in a customer-facing technical role, such as Solution Architect, Sales Engineer, or similar.
• Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections.
• Expertise in cloud computing platforms such as AWS, GCP, or Azure, and experience with Cloud Data Platforms like Snowflake and Databricks.
• In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
• Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.

Nice to haves :

• Experience with Matillion products and competitive ETL solutions.
• Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza).
• Familiarity with version control tools such as Git, and experience with Python.
• Degree in Computer Science or related field (or equivalent practical experience).
• Experience using Salesforce.

Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. Our 6 guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits : - 30 days holiday + public holidays- 5 days paid volunteering leave- Private Health insurance- Workers Compensation Insurance- Unemployment Insurance More about Matillion Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. We are dual headquartered in Manchester, UK and Denver, Colorado.We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email .Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.