Call Centre Executive Russian and Arabic Speakers

Key Responsibilities Answer incoming calls promptly and professionally in Russian or Arabic Provide information about hospital services appointment scheduling and followup procedures Maintain accurate patient records and update appointment schedules Address patient questions and resolve issues effectively Coordinate with medical staff and administrative departments as needed Ensure confidentiality and adhere to privacy policies Follow up with patients for feedback or additional assistance Requirements Fluency in Russian or Arabic depending on the position Excellent communication and interpersonal skills Ability to work under pressure and handle multiple calls efficiently Good computer literacy and familiarity with hospital management software Customeroriented attitude and professional demeanor