BBD - Relationship Manager (Outsourced) Job Description
Role : Relationship Manager
Location : Dubai
Role Purpose :
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service
Key Accountabilities of the role
- Revenue :
- Expenses :
- Net Ie :
- Assets :
- Consumer satisfaction, loan / financing repayment performance, loan / financing delinquency rates, consumer retention, substantiatedplaints,pliance with regulatory requirements / best practices guidelines and codes of conduct
- No of valid customerplaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crimepliance reasons
Specialist Skills / Technical Knowledge Required for this role :
Good knowledge of ADIB's Business Banking products & servicesExperience of credit analyses.Good knowledge of ADIB's Operational Policies & ProceduresProficient in credit appraisal techniques including credit, risk, business & financial analysis.Knowledge of Business Relationship Management.Fair Knowledge of UAE banking practices, regulations & risksGood Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authoritiesGeneral awareness ofpetitors in the local marketExcellent knowledge of service standardsKnowledge of Cross SalesExcellentmunication SkillsJob ID 300002280409983