Housekeeping Team Leader

What will I be doing Assisting the housekeeping manager with building and managing effective teams Develops the team driving accountability and ownership Deliver training to new joiners and current team members Take insights from the guest feedback tools to identify focus areas and evolve the plan as required Ensures department standards policies and processes are adequate and in place Address issues and help the manager to make changes through the corrective action plan Ensures the product is delivered as per the brand standards and expectations through regular inspection Effectively manages guest satisfaction and any daytoday guest escalations Ensures the team follow the correct communication procedures for maintenance and any other required departmental actions Controls the inventory and analyses the damages and losses of the department Requirements A solid understanding of cleaning bedrooms and managing inventories Experience navigating customer feedback inventory and maintenance related and other computer systems Inclusive Team Engagement Skills Developing and Empowering a team Managing Difficult conversations Resilience Learning Agility Managing Change Time Management and planning Effective communication English Experience Previous Experience as hotel housekeeping team leader or releaver for team leader